FAQs
What is The Heart Cut Club?
It's our way of saying thank you to the people who enjoy a good whisky. Sign up for free and you're in — from there, how deep you go is up to you. Spend more or subscribe, and you unlock more of what we do behind the counter.
What do Club members get?
Depends on your tier. Every member gets £5.00 credit on sign-up, exclusive partner offers, £5 get £5 on referrals, and under-the-counter drams at whisky shows. Spend £250+ and you move into The Cut Above, adding £10.00 credit on your birthday, early access to new releases, £10 get £10 on referrals and even more exclusive partner offers. Join the Slow Whisky Club and you get all of that plus 10% off every limited release.
Is it worth signing up?
Honestly, yes - and we'd say that even if we didn't work here. It's free to join, the credit lands the moment you sign up, and there's no catch buried in the small print. The more you spend with us, the more comes back your way.
What's in my Heart Cut Wallet?
Your Heart Cut Wallet is your account with us — it's where your credit, referral rewards, and partner offers are kept. Everything sits in one place, ready to use on your next order.
I'm already a customer — what do I do?
Good question. Create an account using the email you've ordered with before and your club membership will be waiting for you with the £5 credit ready to go. Nothing to transfer, nothing to redo — it's already there.
Terms & Conditions
By joining The Heart Cut Club you're opting in to membership and rewards emails from us (unsubscribe anytime) — see full Terms & Conditions →